Frequently Asked Questions

  • How does hard water affect plumbing in Arizona homes?

    Hard water minerals common in Arizona cause buildup inside pipes, faucets, and water heaters, reducing water flow and shortening appliance lifespan. At New Island Plumbing, we often see this in Mesa homes with aging plumbing systems. Regular maintenance and fixture upgrades help counteract mineral accumulation and restore efficiency.
  • What causes a garbage disposal to leak or jam?

    Leaks typically result from worn seals or improper mounting, while jams happen when hard objects or fibrous foods block the blades. Motor failures and electrical issues are also common in older units. Proper sizing and secure installation prevent most future problems and keep your kitchen sink running smoothly.
  • When should you schedule drain cleaning for slow drains?

    Schedule drain cleaning as soon as you notice slow drainage, gurgling sounds, or unpleasant odors. Waiting allows grease, soap, hair, and mineral buildup to harden, increasing the risk of complete blockages and potential pipe damage. At New Island Plumbing, we recommend addressing drainage issues early to avoid costly repairs.
  • Why do slab foundation homes need specialized plumbing care?

    Slab foundation homes have pipes embedded in or beneath concrete, making leaks harder to detect and more expensive to repair if left untreated. Arizona homes with slab foundations are especially vulnerable to pressure shifts and soil movement. Early leak detection and accurate diagnosis help prevent water damage and structural issues.
  • What's the biggest mistake homeowners make with water heaters?

    Ignoring early warning signs like inconsistent hot water, strange noises, or minor leaks often leads to complete system failure and emergency replacements. Arizona's hard water accelerates sediment buildup, reducing heater efficiency and lifespan. At New Island Plumbing, we recommend proactive inspection and timely repairs to extend equipment life.
  • How do you know if a leak is hidden under your slab?

    Signs include unexplained high water bills, warm spots on floors, reduced water pressure, or the sound of running water when fixtures are off. Slab leaks are especially common in Mesa homes with older plumbing. Professional leak detection locates the source quickly and minimizes unnecessary disruption during repair.
  • What affects the cost of plumbing diagnosis and repair?

    Cost depends on the complexity of the issue, accessibility of pipes, and whether the root cause requires part replacement or full system work. Homes with slab foundations or hidden leaks typically involve more labor. At New Island Plumbing, we focus on accurate diagnosis to avoid repeat service calls and unnecessary expenses.
  • Can a clogged drain damage your pipes over time?

    Yes, persistent clogs increase pressure inside pipes, leading to cracks, joint failures, or complete blockages that require costly repairs. Grease, soap scum, and mineral deposits from hard water harden over time, making removal more difficult. Professional drain cleaning removes buildup safely and prevents long-term pipe damage.
  • What are the benefits of upgrading old water fixtures?

    New fixtures improve water efficiency, reduce leaks and drips, and enhance water pressure throughout your home. Upgrading also eliminates worn-out components that waste water and drive up utility bills. At New Island Plumbing, we install modern and traditional styles that perform well with Arizona's hard water conditions.
  • How quickly should you respond to a burst pipe?

    Immediately. Burst pipes release large volumes of water that cause structural damage, mold growth, and ruined belongings within minutes. Shut off your main water valve and contact emergency plumbing services right away. Fast response minimizes property damage and restores safety quickly, especially in Mesa's dry climate where moisture damage spreads fast.
  • Why do older Mesa homes experience frequent slow drains?

    Aging pipes accumulate years of grease, soap, hair, and hard water mineral deposits that narrow the interior diameter and restrict flow. Older plumbing systems also use materials more prone to corrosion and buildup. Regular professional drain cleaning restores proper drainage and prevents recurring backups in East Valley homes.
  • What's the difference between fixing symptoms and root causes in plumbing?

    Fixing symptoms addresses visible issues like leaks or clogs temporarily, while root cause repair identifies and corrects the underlying problem, such as pipe corrosion or improper installation. At New Island Plumbing, we focus on root cause diagnosis to prevent repeat failures and save homeowners from costly future repairs.